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Chapter Management Guide Download Page

The new Chapter Management Guide is now available as a FREE download in Adobe Acrobat [PDF] format.


Updated: 5/19/2004 11:39:00 AM

The SPEBSQSA Chapter Management Guide provides a single reference to all facets of building and running a successful chapter. Download the Chapter Management Guide Now

How the Chapter Management Guide is designed

Excerpted from the Chapter Management Guide

Organize activities by audiences.


The world of a barbershop chapter is like a wheel. The barbershop universe is very large and its range of activities diverse. However, chapter activity can be broken down into eight basic categories to form a "wheel" of barbershop products.

The hub, or center of the wheel is the chapter. The wheel fans out to include the "customer" who, depending on the situation, could be a member, a non-member, a prospective member, someone in an audience, a newspaper reader, or just a curious onlooker or listener.

Proficiency levels are different in each chapter.


Every chapter has a unique blend of skills and varying degrees of proficiency in each of these categories. The area closest to the hub contains chapter activities that are at a basic level of proficiency. As you move outward from the hub, the levels of proficiency increase to intermediate and advanced levels. Usually, it's a natural progression. For example, singing starts with mastering notes and words, then moves to making harmony and tuning, on the way to becoming artistic.

Each section of this manual is divided into activities based upon chapters having basic, intermediate or advanced levels of skill in handling the various tasks. If your chapter is at the basic level, it should be able to handle the basic tasks. If it is at the intermediate level, it should be able to handle both the basic and the intermediate tasks. If it is at the advanced level, it should be able to handle all the tasks at all levels.

Use the force-vector influences.


If you stand back and look at this wheel, you'll see that collectively a chapter's goals, members and various skill levels give each chapter its own unique "color." You'll also soon notice that relationships exist between the categories. Proficiency in one area can have a definite, marked impact on the ability to succeed in another.

For example, a chapter that achieves an advanced level of proficiency in chorus singing might be at a strong intermediate level in membership because of recognition from the community and as a result it has attracted new members. At the same time, the chapter may be at a basic level of proficiency in the area of marketing and public relations, perhaps because it has not focused on this area or does not know how to advance to the next level.

Taking another example, a chapter that has only a basic level of singing proficiency might only be at a basic level of proficiency in the area of youth outreach because of its relatively weaker skills in being able to sing with youngsters or music educators. At the same time, this chapter may be at an advanced level in the area of finance and fund-raising because of the skills of a few of its members who have volunteered their time to work on activities in these areas.

This relationship comparison is about vector influences: how a chapter's level or proficiency in one category can influence, or be influenced by, another category. It is critical that officers assess their chapter and honestly determine the group's strengths, weaknesses and levels of proficiency. With this knowledge, they can best determine how to proceed or advance in any one category, understanding the inter-relationships of the different categories.

For example, an energetic, barbershop harmony-loving chapter that has poor singing skills can still be effective in its Youth Outreach campaign. Instead of performing, its members may consider raising money and supporting youth camps, referring a youth group to qualified coaches for training or lending manpower to a community event.

Use this Guide.

This Chapter Management Guide is organized around these principles. It is a starting point only. While exploring each activity, assess the chapter's current level of proficiency, and how well it can carry out the basic level tasks, before moving on to more complex tasks. Throughout the book, you will find pointers to associated resources for further information. Some of these are human resources; some are texts, covering these topics in much further depth than this overview.

Go to COTS


The Chapter Management Guide is just a reference tool. For the best thinking, interplay and personal instruction in barbershop chapter management, be sure to attend your Chapter Operations Training Seminar (COTS) this fall. It's not just for officers anymore: COTS is for all members interested in buidling a succesful barbershop experience. Download the Chapter Management Guide 2004 [ 675 KB]

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