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Chapter Management Guide 2004The magnum opus on all facets of chapter operations. Updated: 11/11/2003 3:43:00 PM 7 Performance7.1 Rehearsal leads to performanceOver the years, barbershop harmony has evolved into a recognized art form. Today, four-part harmony is more than a mundane presentation in a concert setting, it is sophisticated musical entertainment. Barbershop music competes with other types of entertainment for the public's attention. As a result, we must present our music in an entertaining format to attract the public to this form of entertainment and retain chapter members. Commit to musical excellence and be the best that you can be. Whether your chapter is at a basic, intermediate or advanced level, your performances can have an impact on other areas of chapter life such as membership and financial health. Performance activities should reflect the goals and desires of your chapter members. 7.1.1 Use the performance manualSuccessful Performance for the Quartet and Chorus ( stock no. 4055) is SPEBSQSA's definitive guide to all manner of performance issues. Topics covered include:
7.1.2 Performance standards and requirementsRESOURCES
7.2 Performance—Basic Level Activities“When a quartet or chorus has learned its notes and words, matched its vowels, interpreted its music, polished its choreography and has uniforms, there’s only one thing left to do: perform!” Following are some activities that a chapter may achieve at a basic level: 7.2.1 Gang sing in privateMake gang singing a fun-filled, regular part of each chapter meeting. Encourage members to sing songs freely, from beginning to end, without stops or corrections. For variety, sing Barberpole Cat tunes and at the end of each phrase, have singers change parts and sing any other part for the following phrase. Many singers have heard the chords to the Barberpole Cat songs and can easily woodshed another part. 7.2.2 Give charity performances for specific audiencesArrange performances for audiences that lack critical discernment, such as nursing homes. Those appearances give singers experience and provide entertainment to the audience. 7.2.3 Establish a Harmony for Lunch BunchThis is a popular activity that may provide business associates or other singing friends with an ideal introduction to barbershopping. Survey your chapter and other chapters in the area to see if at least four men would be available one noon-hour a week for lunch and a bit of harmony. Book a few tables or a private room at a centrally located, restaurant and invite a non-Barbershoppers to come with you. Ground rules? No dues, no speeches and no business Just a pitch pipe, a good appetite and a few songs. 7.2.4 Create a basic packageMaintain and continue to improve a repertoire of the best-performed and best-liked chorus songs. Add new songs to challenge members to learn new songs. The repertoire will change according to your schedule and activities, such as Christmas or Independence Day celebrations. Contact your District Vice President for Music and Performance (DVP-M&P) to help you select an appropriate repertoire that can make a chorus sound better than it really is. The repertoire is likely to include uptunes, novelty numbers, simple arrangements and more than the number of songs that would be familiar to the public. Ask the DVP-M&P about obtaining a musical coach to help teach the new repertoire. Consider the following when creating your basic package:
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7.2.5 Hold a cabaret and other informal “just us” showsKeep your performances simple. Your chapter may want to hold a cabaret night for members and immediate family or other informal “just us” shows. These low-profile performances give the chapter an opportunity to practice its repertoire, gain experience and build confidence. 7.2.6 Teach chapter members the fundamentals of body language and expressionIntroduce singers to critical components of every performance—body language and expression. Visual interpretation is challenging, but can also be enjoyable and fun. 7.3 Performance—Intermediate Level ActivitiesAt this stage, a chapter has achieved a moderate degree of singing proficiency. The chorus/quartet members have a solid repertoire, due to their ability, are able to make public performances. Following are activities a chapter may pursue at this level. 7.3.1 Develop a repertoire that supports your chapter’s performance goalsBarbershoppers want to sing! At this level of proficiency a chapter should find creative and fun ways to keep its chorus and quartets singing. This means developing a repertoire that supports the chapter's performance goals. Ask your members what they want, consult with your music team or music representatives from the Society and put together a program that promotes your vision. 7.3.2 Establish performance standardsRESOURCES
7.3.3 Develop a contest packageThe public is usually unaware that there are barbershop harmony contests held every year as these contests usually take place away from public view. These performances can bring out the best that a chapter chorus or quartet has to offer. A chapter should discuss its contest package, and participation, during its annual planning session. This package should address everything from content to attire. And it should reflect the goals and objectives of the chapter. RESOURCES
7.3.4 Provide members with emcee or spokesman trainingTime between songs is important. A spokesman keeps the pace lively and entertaining and provides singers with an occasional rest. The spokesman is also the performing group's representative. This is a critical role, and at an intermediate level a chapter should provide that person with emcee or spokesman training. Refer them to material available through the Society including the Master of Ceremonies Manual ( stock no. 4054). The manual covers topics from segues and delivery techniques to visual considerations and stage fright. Sections include:
There is also an extensive bibliography of books that provide information about performance in general, body language, presentation skills, song titles, composers and histories of music. RESOURCES
7.3.5 Encourage personal expression and mood generation when you performAt an intermediate level, singers have a fair degree of comfort and proficiency with the music they are singing. When performing at this level they should be making the music come to life through personal expression (facial expression and involvement) and mood generation. During rehearsals, encourage and teach members to feel what they are singing. Encourage members to enroll in Society education programs such as Harmony College, Directors College or district schools. Contact the Music Education and Services Department at the Society office for more information. Department professionals conduct numerous workshops for directors, coaches and music teachers who then teach other Barbershoppers the finer points of singing and performance. 7.3.6 Plan and perform an annual showFor many chapters, the annual show is the biggest event of the year. It is often the showcase for the chapter's new music and the chief fund-raiser for the group. Chapter members must work to Select the musical program.
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7.3.7 Package and promote your showsDevelop performance opportunities by packaging your shows and promoting them. Performing on a regular basis will make competition easier and increase your recognition in the community. Consider contacting representatives at these sources for possible performances:
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7.4 Performance—Advanced Level ActivitiesA chapter with a high degree of musical proficiency should plan its performances to fit into the chapter's competition schedule, provide the chorus or quartets with maximum exposure in the community and provide revenue-generating opportunities. Performances should reflect the chapter's performance goals. 7.4.1 Develop and perform theatrical showsIntroduce variety into your performances. Here are just a few theatrical ideas:
7.4.2 Arrange for multiple spokesman presentationsA chorus may choose to use more than one spokesman in a performance. The use of multiple spokesmen can lend a sense of variety for the act, lessen the workload for each spokesman, help develop a sense of team play and encourage quartet or chorus members to develop their talents. 7.4.3 Create emcee learning tapesHelp interested individuals in your chapter learn the emcee craft by creating learning tapes that cover everything from pitch and inflection to rehearsal and delivery techniques. A Barbershopper can serve as an emcee in a variety of ways:
7.4.4 Arrange for performances at high-profile venuesBe heard and seen at high-profile venues that are more likely to attract larger and more diverse audiences. Such performances can boost your public image, be financially rewarding and even help attract new members. 7.4.5 Arrange joint performances with symphonies or notable arts groupsJoin forces with symphonies or notable arts groups and arrange for joint performances. Such appearances can help a chapter:
7.4.6 Develop and practice a high level of stagecraftA top-notch chorus or quartet exhibits a high level of stagecraft that it achieves through planning and practice. Make sure that every man knows his part and evaluate the group's performance by observing singers live or on videotape. Use choreography drills as a warm-up at the start of your regular meeting. Put on a tape of the chorus and have members practice mounting the risers and practice their choreography as they arrive. Visual coaches and row captains can observe and give individual help. Support and encourage your members to attend Society educational programs such as Harmony College, Directors College or district schools. Contact your District Vice President for Music and Performance for specific stagecraft coaching opportunities. The music team determines the success of a chapter's performance goals. Select a music team that provides strong musical instruction so the individual member will derive the greatest satisfaction from his barbershop experience. The size and talent of the chapter determine the nature and the number of men on the music team. This section of the Chapter Management Guide describes possible music team positions grouped according to basic, intermediate and advanced levels of musical proficiency. In some instances basic configurations may apply to smaller chapters while advanced positions might apply to larger chapters. It’s possible that some smaller, musically talented chapters may use all suggested music team positions. Conversely, a larger chapter with less ambitious musical performance goals may choose to have just a few music team members. RESOURCES
8.1 Chapter Music Team—Basic Level Activities8.1.1 Vice President Music and Performance8.1.2 All other basic level activities8.1.3 Librarian8.1.4 Chorus Director8.1.5 Chorus Manager8.1.6 Quartet Activity Chairman8.1.7 Young Men In Harmony Chairman8.2 Chapter Music Team—Intermediate Level ActivitiesAll positions in 8.1 plus: 8.2.1 Assistant Director(s)8.2.2 Row Captains8.2.3 Sections Leaders8.2.4 Teaching Quartet8.2.5 Contest Coordinator8.2.6 Wardrobe Manager8.2.7 Makeup Manager8.2.8 Property Manager assistant director(s)8.3 Chapter Music Team—Advanced Level ActivitiesAll positions in 8.1 and 8.2 plus: 8.3.1 Vocal Performance Coach(es)8.3.2 Visual Performance Coach(es)8.4 Standing Ovation ProgramThe Standing Ovation Program is an opportunity for your chapter’s chorus and quartets to be evaluated in their public performance presentations by a trained SOP Evaluator. Evaluators are trained to observe the overall performance of a chorus or quartet and make suggestions and recommendations to improve the entire package. This is a voluntary program. The Standing Ovation evaluator identifies performance strengths and weaknesses, then offers resources that may provide direct and positive assistance. No results are reported to the Society or any of its committees; the evaluation is strictly between the chorus or quartet being evaluated and the evaluator. To participate, contact your District Vice President for Music and Performance (DVP-M&P). 8.4.1 Guidelines, procedures and criteria for performance evaluationAfter receiving a request from a chapter chorus or quartet, a Standing Ovation Program evaluator is assigned by the DVP-M&P to make a scheduled chapter visit with the purpose of observing, evaluating and providing feedback on a 20- to 40-minute performance of the chapter chorus or quartet. The visit will be scheduled at the mutual convenience of the chorus/quartet and the Standing Ovation Program evaluator. The district or the chorus/quartet, per district policy, will reimburse the travel expenses of the evaluator. Preparation The chorus/quartet will prepare a 20- to 40-minute performance, designed to reflect the group's public presentation. Consider the following aspects:
Procedure
Criteria used in the evaluation
8.5 Music & Performance Resource InformationAll items are available from Harmony Marketplace. Refer to the catalog and call 800-876-SING to order or go on-line to www.harmonymarketplace.com
9 Marketing and Public Relations When you want to:
Your marketing and public relations effort should involve strategic planning, positive action, a thorough follow-up and evaluation. Marketing and public relations are about communications. Many definitions exist for these two terms. Marketing attempts to develop, deliver and package a message or product for sale. Public relations creates awareness or recognition about that message or product. Public relations deals with internal and external individuals and/or groups affected by a chapter's activities within and outside of the Society. Creative promotion of one event can have a significant impact on another aspect of your chapter’s program. For example, an effective public relations campaign to promote the reputation of a talented quartet can enhance a chapter's youth outreach program. Likewise, a weak marketing campaign can hinder the success of a recruitment campaign, which would adversely affect chapter membership. The activities that a chapter and its leadership team choose to pursue are a reflection of that chapter’s desire to succeed, its vision of success and the skills of its members. 9.1 Marketing & Public Relations—Basic Level Activities9.1.1 Acquire and distribute Society barbershop materialsEvery chapter should have an appropriate supply of marketing materials. Many items are available from the Society at no cost, others for a modest charge. These publications will help guide you and your team when you want to create a newsletter, write a press release, promote a chapter event or orient existing or prospective members in Society matters. 9.1.2 Develop a chapter fact sheet that includes:
Make the kit simple and inexpensive using existing materials already on hand. Add to it as your marketing plan begins to generate revenue. Design business cards that list the chapter’s phone number, e-mail and Web site addresses, and location, day and time of the meetings. Cards should be available to all chapter members as a handout to potential members. Create other cards for specific people such as the chapter president or chorus director containing contact information. RESOURCES
9.1.3 Take a chorus/quartet photoVisuals sell a story. A current quality photograph of your chorus can support your chapter public relations program whether you submit the photo to a local newspaper with a press release, use it on a poster to advertise an upcoming event or place it in a chapter program, flyer or brochure. Have 5x7 or 8x10 color photos or transparencies for use by newspapers, newsletters, magazines or, television stations. Color shots can be printed in black & white by any newspaper or by a printer in a flyer. Scan a photo and use the services of an on-line photo reproduction company such as Ofoto to obtain inexpensive quality copies Except for chorus photos, when you submit a photograph to the media, identify all the people in the picture (from left to right; check name spellings) on a paper flap taped to the back of the photo. Chorus photos should not list singers’ names. Attach a note to each photograph to describe the occasion, date, time, place and any other essential information. 9.1.4 Publicize your activities on an event-by-event basisSpread the word! Generate awareness and enthusiasm about your events and your chapter. Contact the media including newspapers, magazines, special-interest publications, radio, television and cable TV stations. Using the media will keep the chapter name in front of the public. Have a plan of organization. Make your initial contact two or three months before the event. Keep in mind the specific needs of each media outlet. Inquire about deadlines and formats for submissions and follow them explicitly. Print media will tell the story through words and pictures; radio will want words and sounds; and television will require words, sounds, pictures and motion. Use news releases to notify media about your events. Each release should be a complete package. Media outlets normally do not keep information. Release content should be newsworthy, timely and appropriate. You have a better chance of being noticed if your news release answers these six questions: who? what? where? when? why? and how? News release checklist:
News release items to include:
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9.1.5 Make news by being a part of other peoples’ newsContact other community groups such as service clubs, businesses, industries, schools, government agencies, convention and visitors bureaus, chambers of commerce and trade associations. Being active in the community introduces barbershop harmony to people who do not usually hear it and may help to recruit chapter members. Involve the chapter in your performing arts community. If there is an active organization, join it. Community projects are news; when the chapter is involved, it has the opportunity to be included in the news spotlight. 9.1.6 Develop a recruiting flyerNew members keep a chapter alive. Every chapter should have a recruiting poster that lets people know who you are and when and where you meet. Your flyer, whether it's an 8-1/2 x 11- photocopied sheet or a full-color piece should carry the basic barbershop harmony message: that barbershop harmony is fun, easy, and you can do it, too! Tell the story through words, or better yet, with a picture as well. Consider your budget, the audience you want to target and your distribution strategy to determine how many flyers you will need. Possible posting locations include:
Use talented chapter members to design and create visual impact items. Just because you have access to a computer and a desktop publishing program does not mean you have the skills to put together an effective piece. When you come to the layout stage, consider using graphic images available from Society resources. RESOURCES
9.1.7 Develop a show posterProbably no single activity during the year will receive more attention from your chapter members or the community than the annual show. A successful promotion attracts a larger audience and adds dollars to the treasury. While most ticket sales are made by members, selling is easier when the public has heard about the show. Produce a show poster that announces your event including the date, time, location, ticket price and how/where to buy tickets. Include the Society logo, a contact name and information phone number. Follow the “Recruiting Flyer” suggestions described in 9.1.6. 9.1.8 Promote and use Society merchandiseHarmony Marketplace merchandise is not just for chapter members. Many items that feature the Society logo or a musical theme make great gifts. Quartet and chorus recordings are outstanding ways to share the joy of barbershop harmony. Society Merchandise can be used in promotions as prizes, give-away items or raffle donations to enhance a chapter's profile. RESOURCES
9.1.9 Set up an e-mail addressE-mail is fast and economical. Set up an account for your chapter. E-mail is an effective way for you to communicate with the Society office, your membership or anyone in the community about chapter activities and events. 9.1.10 Promote Harmony FoundationDevelop local music outreach programs or assist local music groups. 9.2 Marketing & Public Relations—Intermediate Level ActivitiesQuality singing, creative volunteers and an appropriate budget are just a few of the things that help advance a chapter to this next level of marketing and public relations. 9.2.1 Build a chapter identityKnow who you are and what makes your chapter unique. Consider the diversity of your membership. While all members are there to experience barbershop harmony, every man is having different needs met. The overall character of your chapter defines your product Members usually fall into four categories:
Modify the message that “barbershop harmony is fun, easy and you can do it, too!” to fit the personality of your chapter. For example, if the character of your chapter is competitive, your message might be: “Barbershop harmony is easy because we have a tremendous education system, fun because you can perform and hear the applause, and you can do it, too, because look at us—we're average singers who are great together.” By contrast, if the character of your chapter is more hobby-oriented your message might be: “Barbershop harmony is easy because we offer self-paced instruction, and you can do it, too, because the only limits are your own desire.” 9.2.2 Design a chapter logoYour logo should reflect your chapter's identity. While planning and input from chapter members is critical, a professional artist should produce the final product. It should:
9.2.3 Create and place media storiesExposure is an essential ingredient for success. If your chapter wants to increase membership and become a known community resource, you will want to interact with the media. Keep in mind that the primary purpose of your media contact is visibility. By giving media specific story ideas you help shape the message they deliver. With useful information, they can tell your story in such a way that the reader or listener might be inspired to respond to your message with action. Contact reporters, editors and producers with confidence. Let them know you've got a great story—be specific. Present stories, tailored to the needs of the medium, that will be of interest to its audience. Consider these media opportunities:
Provide the media with:
Media coverage of chapter activities is competitive with other chapters and with other arts groups. If your material is newsworthy and presented creatively, you will stand a better chance of being covered. Chapter events/people to publicize:
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When a chorus or a quartet performs in public, the performers create a lasting impression, good or bad. Evaluation is particularly intense when it comes to radio and television appearances. 9.2.4 Develop a chapter promotional audio- or videotapeQuality promotional audio and videotapes are valuable marketing and publicity tools. When booking performances or generating publicity remember to follow copyright law. Contact the Society office for details. 9.2.5 Package and sell your performancesChapters and quartets succeed in booking appearances because they create unique performance packages that meet community needs. A number of seniors quartets have found a rewarding niche performing for elementary school children who are delighted to hear songs from warm, trustworthy “granddads.” Identify the markets you would like to pursue for performances. Then, design a package that fits those needs. This effort may help you craft a better, more focused package for contests. 9.2.6 Market the annual show to new audiencesIn the Basic Level Chapter activity section, the annual show's audience is drawn from chapter members, family and friends. At an intermediate level, a chapter should heighten its efforts and reach further into the community. Chapters and their members can educate all public segments about barbershop harmony. The arts, business, government and media representatives are your markets. Good barbershop harmony should be part of the quality of life in a community. RESOURCES
9.2.7 Marketing & Public Relations—Advanced Level ActivitiesA chapter operating at this level of proficiency has a strong identity and knows how to market itself to generate results. The chapter may enjoy a reasonable amount of public awareness in its community. The chapter continues to seek additional ways to enhance its image and its presence. 9.2.8 Create a chapter Web siteLet the world know about your chapter. Create a Web site. Make it as simple or as intricate as your time, talent and energy allow. Simply post information or make it interactive. You can include items such as upcoming events, chapter history, press releases and chorus or quartet photographs. Check out the Society Web site at www.spebsqsa.org and see what is currently on-line. The Society office can provide additional information. RESOURCES
9.2.9 Establish a patron programA patron or “friends of” program is a good way to include non-singing members of the community in the chapter family. The sphere of influence of a barbershop quartet or chorus can be large. Barbershoppers provide entertainment for businesses and conventions, for service clubs and at civic gatherings. They bring a smile to shut-ins, people at rest homes and hospitals. They bring enjoyment to senior citizens centers. And they raise funds for Harmony Foundation and other worthy causes. Tap into these audiences and seek their support. Given the right information, a patron or friend of the chapter might be willing to donate time or money. For information on how to establish a patron program, contact the public relations staff at the Society office. 9.2.10 Develop affiliations and partnerships with professional organizationsThere is strength in numbers. By developing affiliations and partnerships with professional organizations you can stretch your marketing dollar and deliver your marketing message. Start by being active in the community. Attend a local meeting of your convention and visitors bureau, town/city council or service club. Consider joining a local arts organization or forming one of your own to promote and/or lobby for the arts. Be seen, be heard and be professional. You are representing not only your chapter, but the entire Society. For help and information on developing affiliations and partnerships, contact the public relations staff at the Society office. |
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