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Careers at BHS Headquarters

About the Society

Founded in 1938 as the Society for the Preservation and Encouragement of Barber Shop Quartet Singing in America, Inc. (SPEBSQSA), the Barbershop Harmony Society preserves and extends the reach of a uniquely American close harmony musical art form whose roots lie in African-American improvisation and European harmony traditions.

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Through active programs in music education, publishing, performance, and outreach, the Society now expends nearly $1 million annually in support of community and school programs that bring the fellowship, fulfillment, and excitement of vocal music to a new generation of singers. The Society relocated its headquarters to the heart of Nashville in 2007 and has established powerful relationships in the civic and education communities.

As a key component of our vision of Everyone in Harmony, the Barbershop Harmony Society is an equal opportunity employer committed to building a team with a variety of backgrounds, experiences, perspectives, and skills.

We believe that employees who feel valued and encouraged to share their ideas are empowered to foster innovation that leads to both personal and professional growth.

Current Opportunities

Join us as we work towards our vision of everyone in harmony!

Voted Nashville Business Journal's "Best Places to Work" two years in a row and named as a Top Workplace by the Tennessean in 2019, our dedicated team of professionals is committed to spreading joy through singing in everything we do.

Recruitment & Retention Manager

Location: Nashville, Tennessee

Overview: Founded in 1938, the Barbershop Harmony Society (BHS) is an arts education and performance organization with over 20,000 singers in 700 chapters throughout North America. Our strategic vision of Everyone in Harmony is built upon four foundational concepts:

- Preservation and Encouragement [of the Barbershop style] through Participation and Engagement

- Building Singing Communities

- Driving Impact through Programs

- Supporting a Whole World of Singing

This is a full time, exempt position responsible for the recruitment and retention of persons interested in barbershop, with attention on specific acquisition and retention campaigns. Working closely with the Chapter Success Manager and the Community Development Manager, this person will focus on bringing more people to barbershop through joining the Society directly or a local singing community.

A person will be successful in this role if they deliver on our strategic initiative to preserve and encourage barbershop through increased participation and engagement in whatever customized barbershop experience fits each person’s interests, needs, and capacity. This candidate should be prepared to work in a fast-paced, collaborative and FUN team environment, supporting the strategic initiatives of the organization through the end of 2020.

Reports To: Director of Membership

Primary Responsibilities:

- Execute and support specific recruitment and retention campaigns that will:
*Grow the number of persons interested in barbershop
*Include acquisition strategies such as promotions and discounts
*Improve our member renewal rates (special emphasis on first year conversions)
*Through analysis, provide indicators that lead to retention

- Achieve agreed upon targets and outcomes within set schedule

- Work with the Participation & Engagement team as well as our local leaders to develop best practices and resource materials that aid in recruitment and retention at the local level, with an emphasis on online content

- Work with the customer service team to provide acquisition, upselling and save strategies

- Work in conjunction with Business Owners to discover member/barbershopper needs, including desired programs and services that will motivate joins

- Participate on the team that is working with local chapters to execute a marketing campaign to dramatically increase the number of barbershoppers in a particular community

- Develop and publish membership recruitment success stories for social media, Livewire (weekly e-newsletter), blog, and The Harmonizer (bi-monthly magazine)

- Secure social media/marketing spotlights on benefits of joining

Qualifications:

- Highly motivated and target driven with a proven track record in sales
- Experience meeting sales quotas
- Experience developing a program or product
- Familiarity with CRM practices along with ability to build customer relationships
- Strong ability to work independently and on a team
- Creative thinking in problem solving and providing solutions
- Working knowledge of Google drive and shared Google documents
- Proven flexibility and ability to handle multiple projects and meet deadlines
- Excellent organizational and time management skills
- Excellent selling, communication and negotiation skills
- Knowledge of Barbershop Harmony Society preferred
- Nonprofit/Membership Association experience a plus
- Passionate about music/singing definitely a plus!

What’s in it for you:

- Competitive compensation package
- Up to 10 days of paid vacation
- 14 paid holidays, including December 24 - January 1
- Up to 8 days sick leave per year
- Health, dental, and vision insurance
- Life insurance
- Long-term disability insurance
- Optional short-term disability insurance
- 401K plan with 3% safe harbor contribution and discretionary and company matches that could aggregate up to an additional 6% (9% total)
- Work with one of Nashville’s Best Places to Work
- High-engagement staff environment with regular team building and social activities throughout the year
- A chance to make a difference in the lives of others

TO APPLY:

Interested Parties: Please submit your application, cover letter and resume here.

Application deadline: September 3, 2019

As a key component of our vision of Everyone in Harmony, the Barbershop Harmony Society is committed to building a team with a variety of backgrounds, experiences, perspectives, and skills. We believe that employees who feel valued and encouraged to share their ideas are empowered to foster innovation that leads to both personal and professional growth.

The Barbershop Harmony Society is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.

Internship & Volunteer Opportunities

Internship Program

The Barbershop Harmony Society Internship Program provides exceptional undergraduate and graduate students from many diverse backgrounds the opportunity to gain practical, challenging and meaningful on-the-job work experience while bringing members together in harmony and fellowship to enrich lives through singing.

Volunteer with us

Harmony Hall is always looking for volunteers to assist us with various projects based on need and capacity.

View current volunteer opportunities below.

Archival Project Manager/Volunteer Position

Preserving The Recorded History of Barbershop Singing

BHS is seeking a volunteer to play a key role in an important initiative to preserve the entire recorded history of barbershopping, under a potential grant from the National Endowment for the Humanities. This work, if funded, will allow us to digitize and make accessible to scholars, educators, singers and hobbyists, over 5,000 pieces of media, in 41 formats, in our archives.

We are seeking a volunteer project manager to help us execute a 12 month research and planning process beginning spring of 2020. The perfect candidate will have a background in preservation, archiving and/or library science (ideally a certified archivist and/or member of International Association of Sound and Audiovisual Archives, Association for Recorded Sound Collections, Society for Ethnomusicology, Society of American Archivists, etc.), killer project management skills, and a love of barbershop.

This would be a substantial commitment of volunteer time, playing a key role in preserving our beloved barbershop music.

For more information, please contact Kevin Lynch, BHS Chief Strategy Officer, at klynch@barbershop.org.

Don't see what you're looking for?

Click on the button below to share your interest in volunteering with BHS, and we'll follow up to find a role that works best for you!

Contact Us

Phone: We can always be reached Monday - Friday between 8 a.m. and 5 p.m. at our main line, (800) 876-SING (7464).

Email: Please email us at careers@barbershop.org for specific questions about available positions, or reach out to customerservice@barbershop.org for all other inquiries.

The Barbershop Harmony Society is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.