The hard-working Customer Service team reminds us that fall contest season usually means a crush of activity from quartet and chorus competitors. Processing applications and quartet registrations for all of our members does take time, so plan ahead!
Ebiz – The online Members Only website is your tool to check on the status of membership applications, renewals, and new or renewing quartet orders. The system won’t automatically alert you, but ebiz is automatically updated when the job has been completed. Want to know if that member application has been processed? Don’t call, check ebiz!
Membership Renewals – For the fastest processing time, renew online via the secure Members Only website. Using our online tools significantly reduces the amount of time it takes to renew - from weeks to just a day or two!
Membership Applications– When paying your membership with a check, it must go through the Accounting Department BEFORE it is sent to Customer Service to be processed. This can often be somewhat lengthy, depending on the workload in both departments. For the fastest processing of your new member application, we encourage you to submit a credit card.
Quartets - All quartet members must be current to register or renew a quartet, and the quartet registration must be current to enter a contest. New and renewing quartet registrations can take between 3-5 business days to fully complete after you submit them online. (Simply hitting "renew" doesn't instantly complete the renewal process and advance you to the contest registration page.)
Competition – An applicant is considered an official member from the date the application is signed by the member and chapter officer and payment is submitted. Processing time at Harmony Hall should not affect a singer’s ability to compete if they have submitted the application and payment to us. The Contest Administrators can look up member status if necessary, so it is not required to have your physical member card in hand in order to compete.